A Belarusian woman told how her mother was not allowed on a bus to Warsaw in Minsk
Lina, a Belarusian woman, hadn't seen her mother, who lives in Vitebsk, for a whole year. When the woman finally received a visa, she bought a ticket to Warsaw, but was five minutes late for the bus from Minsk.
Photo: Onliner.by
According to the daughter, the bus was still standing, but the driver refused to let the passenger into the cabin. The story on Threads gathered over 400 comments, writes Most.
Lina lives in Warsaw, and her mother lives in Vitebsk. According to the girl, they hadn't seen each other for a whole year. After her mother received a visa, the family "counted the days" until their meeting.
The woman planned her trip in advance. She took a shuttle bus in Vitebsk so that there would be an hour left before the bus departure from Minsk. But, as Lina writes, due to traffic jams, the shuttle bus was late.
According to the girl, her mother ran to the bus at 20:35. The departure was scheduled for 20:30, but the bus was still standing. The woman entered through the front door, but the driver refused to take her.
— "Boarding complete! No seats! Get out!" — this is how, according to Lina, the driver responded.
The girl writes that her mother was left alone at night in a strange city — with a suitcase and great disappointment.
"I understand that rules exist. But do they really have no place for kindness and humanity?" — wrote the Belarusian woman.
Lina herself explained the delay by the fact that it was a shortened pre-holiday working day in Belarus, and three days off were ahead. Therefore, there was very intense car traffic at the exit from Vitebsk.
According to her, the shuttle bus left 40 minutes later than scheduled, and the remaining time was lost in traffic jams on the highway and in Minsk.
Later, the Belarusian woman reported that she had received a response from the carrier. According to her, the company explained that the driver acted in accordance with the regulations, and the refusal to board was due to the passenger's lateness and the need to comply with established rules. Also, as the girl claims, the driver denies saying "no seats".
"We sincerely apologize," — Lina quoted the carrier's response.
At the same time, the girl noted that she does not absolve herself of responsibility and understands the need to follow rules and regulations.
"For us, this situation also became a lesson. But for me, this story is not just about rules. It's about attitude. About empathy," — she wrote.
Later, Lina reported that her mother still managed to buy a ticket for the next flight three hours later. In one of the comments, the girl clarified that the original ticket was bought in advance — as early as June 1.
The story caused active discussion. Some users supported the girl and shared similar cases with bus carriers. Others wondered if the woman had paid for her ticket in advance and noted that after boarding was completed, the driver might have already taken another passenger for that seat.
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